Frequently Asked Questions

Q: Do I need to prepare anything before my appointment?

A: Just choose your location — we bring everything needed for your treatment.

Q: What areas do you serve?

A: Our Westlake Village studio serves local clients, and our Skin Concierge service connects you with trusted estheticians anywhere in the U.S. as we open new location hubs nationwide.

Q: Do I need to be a celebrity to book the Concierge service?

A: Absolutely not! Our Concierge service is for anyone who wants luxury skin care in the comfort of their chosen location.

Q: How do I know I’ll get the same quality in another city?

A: All FaceBar US Concierge estheticians are vetted and trained to our standards for safety, technique, and results.

Q: What products do you use?

A: We use professional-grade, cruelty-free, and results-driven products tailored to your skin’s needs.

Q: Can I book for a group or event?

A: Yes! We specialize in group bookings for weddings, corporate events, and retreats. Please contact us for customized packages.

Q: How far in advance should I book?

A: For local services, we often have availability within a few days. For Concierge services, booking at least 1–2 weeks ahead ensures more flexibility, but same-week appointments may be possible depending on location.